What equipment do I need in order to become a delivery rider?

How do I start?

Becoming a delivery rider in Australia is exciting! You’ll enjoy friendly bicycle infrastructure and safety road rules, not to mention people from diverse backgrounds you’ll meet while doing food delivery. First, you need to consider which delivery platforms you want to work for. Uber Eats, DoorDash, or HungryPanda are among the top food delivery apps in Australia.

It’s beneficial to do some research about these apps. You can read our latest blog to learn more! "How do I become a delivery rider in Australia?" Once you have registered with your chosen delivery partner, here are some steps you need to know!

Getting your food delivery equipment

Each delivery partner offers different ways to get you fully equipped for delivery work. Once you’re approved and ready to go, you can choose from the two options in your Driver’s App or via email:

1. Home delivery: You will receive your food delivery equipment right at your doorstep! This may take 5-7 business days or longer.
2. Hub collection: Other delivery partners, like DoorDash, offer their Dasher Kits for collection at Zoomo Retail Stores across Australia (Brisbane, Melbourne, Sydney).

💡Pro Tip: If you want to start your delivery gig, it’s best to select the Hub collection option so you can get started right away!

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What’s included in my delivery rider equipment?

The very frequent question from every food delivery rider! This is the most exciting part of being a food delivery rider: you receive all of the items for FREE! Under Australian law and regulations, your delivery partners: Uber Eats, DoorDash, and HungryPanda will provide you with personal protective equipment (PPE) for safety. Here’s the list of PPE you’ll receive:

• Delivery bag
• Hi-Vis vest
• Rain jacket
• Rainproof phone holder (varies by delivery partner)
• Rechargeable lights (varies by delivery partner)

💡Pro Tip: Always wear a high-visibility vest for safety and precaution while doing food delivery. If you wear gray or dark clothing, there’s a high chance that other drivers will not be able to see you. Please make sure to turn your lights on. Zoomo bikes have a great feature that enables the lights to activate automatically at night

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Choosing your best ebike for delivery work in Australia

Searching for the best e-bike for your delivery gig can be tiring, especially with a range of recommendations to consider. Here are the most important features to keep in mind when choosing an e-bike.

1. Tailored Rental Options: If you're arriving in Australia for the first time and unsure which rental plan to choose, Zoomo has various options to fit your needs whether you’re a student, on a working holiday, enjoying leisure time, or looking to own an e-bike . Zoomo has a variety of options available.
2. Aftercare Services: It’s important to consider how well you’ll be supported with your e-bike concerns or questions. Here at Zoomo, our customer service team provides extensive support to our riders, whether it's about their delivery app partner, e-bike troubleshooting, or repair appointments. We are here to assist with all kinds of services.
3. Features and Inclusions: When choosing courier e-bike accessories, consider the accessories included in your rental plan, such as:

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• Phone holder mount
• Lock
• Rear rack
• Extra battery
• GPS tracking
• Application Access

At Zoomo, we offer basic accessories like a phone holder, lock, and MyZoomo app access, depending on your rental plan. You can view our rental offers and add-ons!

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1. Investment: Ask yourself whether you plan to use the e-bike for a short period or if you want the flexibility to use it at your convenience while renting. Make the streets greener and healthier! ZoomoPay offers electric bike for sale with flexible installment payment plans to fit your budget. Live chat with us if you have any questions.

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💡Pro Tip: Always take care of your e-bike while doing food delivery. Remember to ride safely, lock your e-bike, and treat it as your own investment!

Unsure which plan to choose? Email us at hello@ridezoomo.com or chat with us live on our website!

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